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Overview
MFR’s IT Consulting practice consists of a portfolio of technology-related services that help clients achieve operational excellence through efficient IT strategy planning and implementation. MFR solves complex IT problems with solutions developed through industry-standard methodologies. Our goal is to implement these services in a way that enables organizations to meet their goals, and therefore serve their clients more effectively.
What We Offer
Application Development
System Procurement Advisory Services
Database Administration & Development
Agile Development Practices
Application Development
Our custom application development services help clients build and integrate cutting edge business applications. We begin with a thorough business requirements analysis during which our team of senior business analysts interview employees, customers, and partners involved with your work and map out the requirements for the application to deliver value to your business.
MFR and our application development partners then deliver fully customized and cost-effective software designed to optimize workflow, improve efficiency, and enhance user experience.
System Procurement Advisory Services
Procuring a new IT system is a strategic investment. However, often the full potential for cost-savings, efficiency and process optimization is not realized in the process because of lack of alignment of the selected system with organizational needs, goals and priorities. Starting from a business process improvement lens, MFR leads organizations through a rigorous requirements gathering process to establish a framework for evaluating alternatives. We also assist with RFP development, proposal evaluation, and system selection. While we maintain a strong working relationship with software vendors and system integrators, MFR is not a software vendor; we offer independence and objectivity across all of our service offerings.
Database Administration & Development
MFRs certified Database Administrators provide proactive database management and performance optimization expertise. Use our team for day-to-day support or ad-hoc assignments such as assessments and upgrades in:
- Oracle
- Microsoft SQL Server
- PostgreSQL
- Data Warehouse
- NoSQL
- Document
Agile Development Practices
In conjunction with Application Development, MFR can provide several resources to manage the Development Lifecycle. Our resources have experience with CICD, writing development stories, acceptance criteria, SCRUM ceremonies, and working with Product Owners and Product Managers.
Onsite or Remote Help Desk Team
Third Party Software Testing & Quality Assurance
Data Migration & Development
SaferStops
VectorPro
Onsite or Remote Help Desk Team
Our Help Desk Service includes a team of experts permanently assigned to your account, so they know your operation and your users. Our agents serve as the point of contact from start to finish, utilizing ITIL standards to ensure a smooth resolution of incidents and problems. Services include:
- Hardware procurement
- Hardware/Software troubleshooting
- Asset management
- Remote control support
- Office 365 Support
- Cloud platforms (Azure, Amazon, Google)
Third Party Software Testing & Quality Assurance
MFR has a proven test strategy to reduce costs and increase the efficiency of testing to avoid future problems. Our team works closely with project stakeholders to understand your business processes and design test cases around them to ensure maximum impact. MFR’s quality assurance team ensures the delivery of successful, fully functional, defect-free quality products to the end users. MFR’s International Software Testing Qualifications Board (ISTQB), and Scrum-certified QA Team offers the full spectrum of software testing services including but not limited to:
Functional testing
User acceptance testing
Accessibility testing
Database testing
Usability testing
Compatibility testing
Mobile testing
Ad-hoc testing
Web application testing
Performance testing
Data Migration & Development
In conjunction with Application Development or as a stand-alone service, MFR can take on the entire migration process from strategy and development to documentation and content. Regardless of the data format or location, MFR’s data migration consultants can help your organization optimize its data to drive decision-making. Data migrations performed by our professionals are executed quickly and seamlessly, always prioritizing security and a non-disruptive approach. Software Migration Services include but are not limited to:
- Database Migration Services
- Cloud Migration Services
- Hybrid Solutions
- ETL / ELT
- Pipeline Development
- Master Data Management
- Cloud Migration Services
- Data Visualization Services
SaferStops
SaferStops by MFR Consultants is an acoustic gunshot recognition technology with one unique mission: Helping Departments identify and respond to gunshot incidents.
When faced with sudden gunfire, Officers are often unable to communicate distress. SaferStops is trained with a machine learning algorithm specifically designed to detect gunshots.
VectorPro
VectorPro is an AI-backed software service designed to help law enforcement professionals in two distinct capacities:
1) Address and reduce validated crime code problems
2) Assist public safety agencies in validating their strategic plans
Service Benefits
Process improvement is at the heart of everything we do.
- Results-oriented approach
- SCRUM certified professionals
- 20+ years of experience