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Information Technology Overview
MFR’s IT Consulting practice consists of a portfolio of technology-related services that help clients achieve operational excellence through efficient IT strategy planning and implementation. MFR solves complex IT problems with solutions developed through industry-standard methodologies. Our goal is to implement these services in a way that enables organizations to meet their goals and serve their clients more effectively.
What We Offer
IT Assessments
MFR will review your IT infrastructure, provide an independent and objective assessment of the current environment, benchmark against best practices and prioritize actionable recommendations to improve IT efficiency. Uncover gaps, reduce risk, and modernize infrastructure.
System Procurement Advisory Services
Procuring a new IT system is a strategic investment. However, often the full potential for cost savings, efficiency, and process optimization is not realized in the process because of lack of alignment of the selected system with organizational needs, goals and priorities. Starting from a business process improvement lens, MFR leads organizations through a rigorous requirements gathering process to establish a framework for evaluating alternatives. We also assist with RFP development, proposal evaluation, and system selection. While we maintain a strong working relationship with software vendors and system integrators, MFR is not a software vendor; we offer independence and objectivity across all of our service offerings.
Database Administration & Development
MFR’s certified Database Administrators provide proactive database management and performance optimization expertise. Use our team for day-to-day support or ad-hoc assignments such as assessments and upgrades in:
- Oracle
- Microsoft SQL Server
- PostgreSQL
- Data Warehouse
- NoSQL
- Document
Agile Development Practices
In conjunction with Application Development, MFR can provide several resources to manage the development lifecycle. Our resources have experience with CI/CD, writing development stories, acceptance criteria, SCRUM ceremonies, and working with Product Owners and Product Managers.
Data Migration & Development
In conjunction with Application Development or as a stand-alone service, MFR can take on the entire migration process from strategy and development to documentation and content. Regardless of the data format or location, MFR’s data migration consultants can help your organization optimize its data to drive decision-making. Data migrations performed by our professionals are executed quickly and seamlessly, always prioritizing security and a non-disruptive approach. Software Migration Services include but are not limited to:
- Database Migration Services
- Cloud Migration Services
- Hybrid Solutions
- ETL / ELT
- Pipeline Development
- Master Data Management
- Data Visualization Services
On-site or Remote Help Desk Team
Our Help Desk Service includes a team of experts permanently assigned to your account, so they know your operation and your users. Our agents serve as the point of contact from start to finish, utilizing ITIL standards to ensure a smooth resolution of incidents and problems. Services include:
- Hardware procurement
- Hardware/Software troubleshooting
- Asset management
- Remote control support
- Microsoft 365 Support
- Cloud platforms (Azure, Amazon, Google)
Third-Party Software Testing & Quality Assurance
MFR has a proven test strategy to reduce costs and increase the efficiency of testing to avoid future problems. Our team works closely with project stakeholders to understand your business processes and design test cases around them to ensure maximum impact. MFR’s quality assurance team ensures the delivery of successful, fully functional, defect-free quality products to the end users. MFR’s International Software Testing Qualifications Board (ISTQB) and Scrum-certified QA team offers the full spectrum of software testing services including but not limited to:
Functional testing
User acceptance testing
Accessibility testing
Database testing
Usability testing
Compatibility testing
Mobile testing
Ad-hoc testing
Web application testing
Performance testing
Application Development
Our custom application development services help clients build and integrate cutting-edge business applications. We begin with a thorough business requirements analysis during which our team of senior business analysts interview employees, customers, and partners involved with your work and map out the requirements for the application to deliver value to your business.
MFR and our application development partners then deliver fully customized and cost-effective software designed to optimize workflow, improve efficiency, and enhance user experience.
MFR Gunshot Detection Technology
MFR Gunshot Detection Technology is an intelligent acoustic detection platform designed to identify, verify, and report gunfire in seconds. Using a patented multi-layer verification approach, the system automatically analyzes acoustic events against multiple detection criteria before instantly notifying law enforcement, security personnel, or emergency responders.
The platform is designed to protect a wide range of environments, including police traffic stops, schools, colleges and universities, hospitals, stadiums and arenas, public transportation systems, parks, government facilities, and other public or private locations where rapid situational awareness can save lives.
Unlike traditional systems that rely on manual review before notification, MFR Gunshot Detection Technology performs automated verification and delivers immediate GPS-based alerts to authorized personnel through a centralized dashboard and configurable notification channels.
AIR9 Advisor by MFR
AIR9 Advisor by MFR is a comprehensive AI readiness assessment platform designed to help organizations evaluate their current capabilities, identify gaps, and develop a practical roadmap for successful AI adoption. Through a structured assessment process, organizations gain valuable insight into their technology, data, governance, security, workforce readiness, and business processes to determine where AI can deliver the greatest value.
Is your organization AI ready?
Take our free AI Readiness Assessment to discover how prepared your organization is for artificial intelligence. Receive a clear understanding of your strengths, identify areas for improvement, and gain practical recommendations that will help you confidently plan and implement AI-driven solutions that align with your business goals.
Service Benefits
MFR combines technology strategy, implementation experience, quality assurance and operational insight to deliver sustainable technology solutions.
- Results-oriented approach
- SCRUM certified professionals
- 20+ years of experience
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Ready to Turn Technology Challenges into Sustainable Solutions?
Connect with MFR to discuss your organization’s goals, challenges, and priorities.